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Here you can read reports from our clients who have returned from their visit to the ICEHOTEL® in Sweden.
Received from client on 24th
February 2008
First time we have booked using the internet but every query and request received excellent service. Also, the booking of ice bar by staff at robert broad was very easy. all trips booked went without a hitch. it really was a very special holiday thankyou.
Received from client on 11th February 2008 Received from client on 4th July 2007 Thank you so much for your efforts, you have been absolutely fantastic !
I can see
why your agency were finalists
in the National Agent Achievement Awards 2004, 2006 & 2007. You should
win it in my opinion.
Historically, I have always travelled through *****. This year, with
regards to the most important holiday of my life, they were absolutely
hopeless. You have managed to achieve what they could not and exceed my
expectations. The speed of service, delivery and efficiency you have
provided has been world class and again I thank you.
Received from client on 22nd March 2007 Received from client on 12th March 2007
My sister and I chose your company to take us to
the Ice Hotel in mid-February for an eagerly anticipated to break. Our
spouses thought us mad as we don't like the cold and, as for sleeping on
ice....! We took your advice and packed our thermals, including thermal
gloves and socks to wear inside the cold weather clothing we were issued
with on arrival, plus warm layers - and were as warm as toast, even during
the night sleeping in the Ice House. Those Arctic sleeping bags are the
business.
All the staff were helpful and caring. There were absolutely no hitches - everything was so well organised. The restaurant menu was excitingly different and the food wonderful. The animal handlers were so caring and our safety was ensured on all activities. In some free time we walked to the village and visited the church, which is a gem and decorated in the Sami style. Snowmobiling across the lake and along forest tracks at night was an incredible experience. When we stopped the silence was awesome. An extra day would have been great - perhaps next time! I took my digital compact camera which I tucked inside the pocket of my snowsuit when not in use, and the batteries gave no problem. That way I had no heavy camera around my neck when travelling by sledge or snowmobile. In mid February the length of daylight hours was comparable to the UK and fine for photography. Now it all seems a wonderful dream - except that I have my photos to prove I really went Received from client on 29th January 2007 On the second day we had two activities - Reindeer racing and the snow-mobile Northern Lights tour.... this day was one of the coldest days they have had for a long time and it was -40 degrees.. so we had our own thermals, normal clothes, our own hats and gloves - on top of that we then had the snow suits and a balaclava and their gloves - trust me you needed it... it was so cold I could not easily take photos - as soon as my hand was out of the three gloves I had on I could not activate them to press the button. Was it cold? Yes. Did I enjoy the experience? Without doubt. I now feel hot in London and it's -2 degrees... weird how your body becomes acclimatised. The Ice Hotel itself is breathtaking but for me the best thing was the peace and quiet, the excitement of the activities and the fantastic staff they have working there. My boyfriend said he would love to go back over Christmas because Kiruna looks so perfect with all the snow. I spoke to many of the staff and they said when the Ice Hotel melts and the lakes are no longer blocks of ice they all do white water rafting - something I'd be interested to do too. The only downside of the whole holiday was the expense. A drink in the Ice Bar will set you back about £8 and most drinks in the normal bar are about £6. Very easy to spend a lot of money!! An excellent time and would definitely go on another Robert Broad holiday. Received from client on 27th January 2007 Recently returned from the ICEHOTEL®?
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